There were times when a couple members spoke at long lengths – however I feel you did all you could in those situations shy of potentially cutting off and/or embarrassing those ladies, and your expert protocols still ensured we all had many opportunities to talk!
Thank you for carefully selecting resources and tools for our “tool box”. I learned so much in these 4 sessions and it will take a lifetime to master!
I so appreciated your knowledge and sincerity when you presented material and when you gave us the opportunity to use the protocols back at work. You have quite a knack for creating a comfortable learning climate!
